Service You Can Count On

Sometimes it happens and never at a good time: Your vehicle breaks down. We don’t want you to worry. Just call our Service Department to get your vehicle back on the road. Our state certified technicians can take care of your vehicle in our service shop or at your location. Our state-of-the-art facilities are equipped to handle any size bus.

Need service to come to you? Contact our Service Department for more information on our Mobile Service Technician!

Warranty

Warranty work need to be completed? Please download, complete and send in the below form to Matt Reiffer, Service Manager. Methods of delivery include email, fax & USPS.

mreiffer@hoekstrainc.com | 616-245-7634 | 3741 Roger B Chaffee Mem Blvd, Grand Rapids, MI 49548

Warranty Claim Form

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 2020 Ford Engine Availability

Below are highlights Ford has announced.

E450:
Both the 6.8L and 6.2L engines are going to be replaced with the 7.3L V8 engine, it will not be Flex Fuel (E85) compatible. The 7.3 will have two new unique engine calibrations and will have a six speed auto transmission. Optional CNG/Propane Gaseous Engine Prep Package available

F550:
All-new heavy-duty 10-speed automatic transmission replaces the 6-speed automatic
The 7.3L V8 will not be Flex Fuel (E85) compatible. Optional CNG/Propane Gaseous Engine Prep Package available, it replaces the 6.8L V10

The 6.7-liter Power Stroke V8 diesel is B20 compatible.

Transit Van:
New 10-speed automatic transmission standard with all engines, replaces 6-speed automatic.

The standard 3.5-liter gasoline V-6 replaces the 3.7L and is Flex Fuel (E85) compatible. Available with optional AWD

The 3.5-liter turbocharged gasoline V-6 adds automatic stop-start. Optional CNG/Propane Gaseous Engine Prep Package. Available with optional AWD

The 2.0-liter bi-turbo inline-four diesel is B20 compatible and replaces the 3.2-liter inline-five diesel